The ZingPinMe Program (self-help) is an online psychological intervention for the treatment of a wide variety of childhood mental health disorders. It was developed by Carolyn Seri, who have over 15 years of experience working in the field of child and adolescent mental health.
Purpose of this Policy
Personal Information Collected by ZingPinMe
During your use of the ZingPinMe website, we may collect the following types of information:
- Information you provide – When you register to use ZingPinMe, we ask you for personal information (such as your name, email address, an account password, your age, your gender, your suburb, and the country you were born in). You are not obliged to give us your correct personal information.
You are able to access ZingPinMe using a pseudonym. Please be aware that use of an incorrect age may impact the suitability of the therapy service provided by ZingPinMe.
This cookie is only saved while logged in and using the program for that browsing session. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, ZingPinMe will not function properly if your cookies are disabled.
Server log information – When you use the ZingPinMe website our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol (IP) address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. This is standard procedure for routine server operation.
User communications – When you send email or other communication to ZingPinMe, we may retain those communications in order to process your enquiries, respond to your requests and improve our services.
Purposes for which ZingPinMe Collects, Holds, Uses and Discloses Personal Information
We use an individual’s personal information for the purposes for which it was collected, namely for the provision of an online psychological intervention for the treatment of a variety of childhood mental health disorders. In addition, your data may be used in future research projects, but only in de-identified form, and only by the research collaborators by ZingPinMe.
We may disclose personal information for the purposes for which it was collected, and for purposes related to the purposes for which it was collected,
as permitted under privacy laws; and
with the individual’s consent or if the individual would reasonably expect that their information would be passed to the person to whom the personal information is disclosed. Personal Information Held by ZingPinMe
We take reasonable steps to protect all personal information which we hold (including your personal information) from misuse, interference, loss, unauthorised access, modification or disclosure.
We take reasonable steps to hold personal information securely in electronic or physical form.
The online program is hosted by ZingPinMe. This data is held ZingPinMe servers, with appropriate security. The information and data collected for the purposes of this program will remain stored on password-protected computers and locked in a filing cabinet in the project manager’s office at ZingPinMe clinic.
When no longer required, personal information is destroyed in a secure manner or deleted as per Privacy Act 1988 (Cth).
We also take steps to ensure that the personal information we collect is accurate, up-to-date and complete. These steps include maintaining and updating personal information when we are advised by individuals that their personal information has changed.
How to Access Personal Information About You
If you are an individual who has provided personal information to ZingPinMe, you may request access at any time to personal information we hold about you. You may request access by emailing the Privacy Officer at firstname.lastname@example.org Depending upon the personal information you seek to access, you may be asked:
- to put your request in writing to verify your identity;
- to pay a reasonable charge to access personal information; and/or
- to provide further details to assist ZingPinMe in responding to your request in a timely manner.
We will respond to a request for access to personal information within a reasonable period after the request is made. You may also request a correction be made to personal information about you held by ZingPinMe by contacting the Privacy Officer.
How To Complain About a Breach of The Apps
For any further information about this policy please contact the Privacy Officer at email@example.com or write to:
- The Privacy Officer
ZingPinMe Pty Limited
PO Box 818